Comely Privacy Policy

1. General Provisions

Welcome to the Comely mobile application (hereinafter referred to as "this Platform"). Taking user personal privacy and data security protection as the core service tenet, this Platform carries out all personal information processing activities strictly in accordance with the principles of legality, compliance, necessity and good faith operation.

This Privacy Policy transparently informs all platform users of the Platform's full-process operation rules for personal information, including the collection, use, storage, authorized disclosure and security protection of personal data, and clearly defines all legal rights and interests of users in personal information protection.

All service functions and interactive services of this Platform are exclusively open to adult users aged 18 and above. Minors under the age of 18 are prohibited from registering accounts and using any platform product functions.

2. Minor Privacy Protection Provisions

This Platform only provides service access rights for adult users, and does not serve minor groups. We will not actively collect, record or store any personal information data of minors in any business scenario.

In case of accidental collection of minor-related information due to objective factors such as system identification errors, user false age registration and abnormal data entry, the Platform will immediately start the data cleaning mechanism after verification, completely delete all minor-related data records, and permanently block the access permission of corresponding user accounts to eliminate potential privacy risks.

All minor safety protection work of this Platform will be implemented in strict accordance with the complete terms of the Child Safety Standards Agreement embedded in the application system.

3. Third-Party Services Statement

During product operation and function iteration, this Platform may integrate a variety of third-party service modules, including third-party software development kits (SDKs), advertising display components, data statistical analysis tools and external link jump services.

All integrated third-party services are independently operated and maintained by their respective professional service providers. The personal data processing behaviors triggered by users' use of third-party services are all constrained by the privacy policy terms of the corresponding third-party institutions. This Platform shall not assume any legal responsibility for the data processing behaviors and privacy protection measures of third-party service providers.

4. Policy Revision and Notification Rules

According to product function iteration progress, platform business adjustment needs and the update of national laws, regulations and industry supervision policies, this Platform reserves the right to revise and supplement the terms of this Privacy Policy.

The updated version of the Privacy Policy will be released to users through in-app system notifications and official website announcements to ensure users' timely understanding of policy changes.

For major policy revisions that affect users' core rights and interests, the Platform will issue advance notifications through in-app pop-up windows, official website messages and bound emails to fully protect users' right to know and supervise.

5. Personal Information Sharing Standards

This Platform always adheres to the principle of user data security priority, and strictly prohibits any illegal and improper behaviors such as selling, renting, transferring and trading user personal information without legitimate reasons. The external sharing of user personal data is limited to legal, compliant and business necessary scenarios, and the specific allowable situations are detailed as follows:

• The user actively authorizes and explicitly agrees to the Platform's personal information sharing behavior in specific business scenarios;
• Provide necessary data support for qualified third-party cooperative institutions including cloud storage service providers, data analysis institutions, message push service providers and map location service providers required by platform functions. All shared data is only used for the Platform's core business operation, and partners are forbidden to use the data for other irrelevant purposes;
• When national laws and regulations have clear mandatory provisions on data sharing, or judicial and supervision authorities issue legal investigation orders and data provision requirements;
• When it is necessary to protect user personal safety, account security, platform operation safety and public social safety interests;
• When major corporate events such as enterprise merger, asset acquisition, asset transfer and enterprise liquidation occur, and the data receiving party signs a non-disclosure agreement and undertakes equivalent privacy protection obligations.

6. Rules for Personal Information Usage

This Platform makes a solemn commitment to all users that all collected personal information will only be applied to legal service scenarios matching the product positioning, and resolutely resists all forms of user data abuse and ultra vires use. All user data will not be circulated outside the scope of business necessity. The specific legal uses of personal information include:

• Guarantee the stable operation of all basic platform services, continuously upgrade product functions and optimize the overall user service experience;
• Realize personalized user matching, targeted content push and exclusive service display based on user platform behavior data;
• Provide optimized location-based service functions such as approximate regional matching, nearby user discovery and regional recommendation only after users actively enable location functions and grant corresponding system permissions;
• Intelligently identify and block fraud behaviors, spam messages and unauthorized account misuse, protect user account security and maintain a good platform operation order;
• Provide comprehensive after-sales support including online consultation, fault detection and repair, user feedback collection and complaint handling;
• Strictly abide by applicable laws, regulatory rules and industry compliance standards, and fulfill the legal operation obligations of platform operators.

7. Data Storage and Security Protection Mechanisms

This Platform has built a full-link data security protection system covering data collection, transmission, storage and use. We adopt multiple technical protection measures and standardized management mechanisms such as full data transmission encryption, refined access permission hierarchical management, regular security audit and firewall isolation to fully protect user personal information and effectively avoid data leakage, tampering, loss and misuse risks.

All user data stored by the Platform will only be retained for the shortest time required to complete the data collection purpose and maintain normal platform operation. After the expiration of the retention period, the Platform will completely delete the data or carry out legal anonymization and desensitization processing to eliminate residual data security risks.

8. Users' Legitimate Rights over Personal Information

Users can independently exercise all statutory personal information protection rights through the in-app setting function and official customer service channels during the use of the Platform. The specific exercisable rights are as follows:

• Check, verify, view, modify and supplement personal account information and bound profile data at any time;
• Initiate personal information deletion requests and apply for account deactivation and cancellation services;
• Withdraw the personal information processing authorization granted to the Platform at any time, including disabling and revoking device location permissions through system settings;
• Apply for obtaining personal information copies, and put forward inquiries, objections and complaints about the Platform's data processing mechanism.

Official inquiry and complaint email: margiahgottloman@gmail.com

9. Categories and Scope of Collected Personal Information

Based on legal compliance and business minimum necessity principles, this Platform only collects personal information that is indispensable for platform stable operation, user experience optimization and product function iteration, and never carries out excessive or illegal data collection behaviors.

• Account Registration and Profile Information: User email address, customized nickname, personal avatar, gender, date of birth, residential address and other basic account materials voluntarily submitted and edited by users during registration and profile improvement.
• Device Terminal Data: Device model, operating system version, unique device identifier, public network IP address, network connection status, system default language and other device attribute and operation data automatically collected when users access the Platform.
• Location Information: When users actively enable location-based functions and grant device location permissions, the Platform will collect and process users' approximate location information. Precise location data will only be collected when it is necessary for specific functions and explicitly authorized by users. Location data can be obtained through GPS, Wi-Fi and mobile network signals, and approximate regional information can be inferred through public IP addresses.
  Location Purpose, Access and Control: Location information is only used to provide users with authorized location-based services, improve matching and recommendation accuracy, realize regional service adaptation and carry out security fraud prevention. The Platform only obtains the minimum location accuracy and access duration required for service functions, and only collects location data when the App is running in the foreground and users use relevant functions. Background continuous location collection will not be carried out without additional explicit authorization. The Platform will never sell location data, use precise location for pure advertising and analysis, or disclose users' accurate coordinates to others without user active authorization. Users can revoke location permissions through device settings at any time, and non-location-dependent functions will remain available normally.
• Platform Usage Behavior Data: Account login logs, in-app browsing records, content interaction data, social connection information, chat records, user reports and complaints, application usage duration, access frequency and other platform operation behavior data.
• Payment Transaction Information: Platform paid services such as member subscription and virtual product purchase are completed through compliant payment channels such as Google Play. The Platform will not collect or store any sensitive payment data such as bank card numbers and payment passwords.

10. Contact Information

If you have any questions, suggestions or complaints about this Privacy Policy and the Platform's data processing rules, please contact our official customer service channels.

App Name: Comely

Developer Entity: Jilin Xiangrui Trading Co., Ltd.

Address: No.302, Building 12, Zone A, Wantong Garden Community, Erdao District, Changchun City

Customer Service Email: service@comely-chat.com